AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Rush copley my onplan health8/1/2023 So that’s really what propelled our business and so really what focused to get into healthcare was you know healthcare was so underserved in terms of the patient friendly billing and payments part of the business in which we took advantage of really serving patient hospitals that had the need to make those improvements. We built in a product called Patient compass which was the first online account management tool in healthcare which allowed for the first time for hospitals to be able to transform the paper bill into an electronic account management experience so that they can see updated information, pay their bills online, and it may be hard to believe but in the early 2000’s online payments and health care was extremely novel. So in the late 90’s and I’m aging myself here we had co-founded a business with my co-founders Paul Hoffman and Jeff Porter and my partner Paul Hoffman, we had worked with Rush Presbyterian Health care here in Chicago and really identified a need that was a long problem in healthcare of sending out bills that patients simply didn’t understand and came up with a concept in which we coined the term patient friendly billing to make it much simpler for patients to understand what the relationship with their insurance payment was to their out of pocket and really what propelled in our business which we then incorporated as HealthCom Partners. John Talaga: Well like anything it’s not always something that’s planned right. Now what is it that got you into the healthcare sector? John Talaga: No I think you covered it pretty well Saul thanks. So John if anything at all that I miss in that intro that you want to fill in the listeners on? So John overall has just a keen understanding of finance within health care and it’s a true pleasure to have him on the podcast today. But after Relay Health, John launched and led Healthcare Vertical for Docs so an award winning payment and document network that is transforming the way people connect with businesses to manage and pay their household accounts. For all you folks listening revenue cycle in healthcare is a big big sticking point and an area of major improvement for everybody so there is going to be some great pearls shared here by John. At Relay Health, John led the patient billing and payment business for five years serving more than 1,000 healthcare providers. HealthCom’s sold to McKesson which we are all familiar with in 2006 as their first acquisition to form Relay Health, a revenue cycle services company. HealthCom pioneered the patient friendly billing concept and consulted with the Healthcare Financial Management Association in the early stages of their initiative. In 2000, John co-founded HealthCom Partners, a leading provider of patient billing software and services for hospitals and health systems. John has been a longstanding trust with customers through an unwavering dedication to delivering what they really need. OnPlan Health was acquired by Flywire in 2018. He’s the Executive Vice President and General Manager at Flywire most recently OnPlan Health. Today I have the outstanding John Talaga. Saul Marquez: And welcome back to the podcast. Welcome to the Outcomes Rocket podcast where we inspire collaborative thinking, improved outcomes, and business success with today’s most successful and inspiring healthcare leaders and influencers. Improving the Patient Experience while Maximizing Payments with John Talaga, Co-Founder, EVP/GM at OnPlan Health (transcribed by Sonix)
0 Comments
Read More
Leave a Reply. |